I’m Hank, I research and design digital experiences
that net extremely positive outcomes.
310-488-9386
Product design and leadership.“Hank is a force of nature, reimagining what’s possible and taking charge. He built a high-performing global design organization from scratch in 6 months. Considered some of Intuit’s best talent to this day”
X
X
Rerouting traffic patterns for profit and delight
Client: Joann fabrics
Project: UX Research & Design, brand articulation
X
X
A little reprieve for a trillion-dollar tech giant
Client: Classified
Project: Macro interaction Design, use case redesign
Delivering order from chaos around the globe
Client: Intuit inc.
Project: Organizational & operational Design
Select Clients
Process
Inquiry
Generative Research
Requirement Gathering
User Observations
Experimentation
Strategy Exploration
Option Development
Prototype creation
Evaluation
Evaluative Research
Usability Tests
Iteration
Monitor