Product design and leadership.
 
“Hank is a force of nature, reimagining what’s possible and taking charge. He built a high-performing global design organization from scratch in 6 months. Considered some of Intuit’s best talent to this day”
— Jennifer Schmich Sr. Manager @ Spotify

X

Tableside AI

Client: Darden restaurants

Project: UX Design & Research, UI Design

 
TM App.png

X

Rerouting traffic patterns for profit and delight

Client: Joann fabrics

Project: UX Research & Design, brand articulation

 
3 Device Mashup.png

X

Side Stepping medical middlemen

Client: Be:Seen

Project: Branding, Ux research & Design, UI Design

 

X

A little reprieve for a trillion-dollar tech giant

Client: Classified

Project: Macro interaction Design, use case redesign

 

Delivering order from chaos around the globe

Client: Intuit inc.

Project: Organizational & operational Design

 
 
 

Select Clients

 

Process

 

Inquiry

Generative Research

Requirement Gathering 

User Observations

Experimentation

Strategy Exploration 

Option Development

Prototype creation

Evaluation

Evaluative Research 

Usability Tests

Iteration


Monitor

Implement Analytics

Assess Performance

Tune Experience